Warranties

Our warranty policy covers all of the items purchased from World Of Karelia. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear or stone loss. Our warranty is valid for one year.

Warranty exceptions and exclusions:

1. Any damage to our items caused by neglect, abuse or natural wear and tear. Damage, such as being hit or knocked, is easily detectable under magnification. 

2. Any items that has been repaired by someone else. We cannot be held responsible for merchandise that has been worked on by another person/ company. 

3. Any damage caused due to wrong cleaning of the products.

4. Any damage that is caused by incorrect use of our products.

If you need to return merchandise due to defects, please contact us here. Once received, we will carefully examine the defected merchandise and determine if the above criteria is met. Once approved, we will ship out your replacement item at no additional charge within 10 business days.  

World Of Karelia reserves the right to reject any returns that do not comply with the conditions stated above.